A couple who ran a taxi firm in Dawlish, Devon, have been publicly named after having their licences revoked by Teignbridge District Council.
Michael Miller and Grace Miller, who jointly operated the cab firm Grab A Cab, lost their hackney carriage proprietor and driver licences following a series of complaints alleging aggressive and abusive behaviour, threats and intimidation.
Teignbridge Council Licensing and Regulatory Committee revoked the licences in September, concluding that the Millers no longer met the "fit and proper" criteria for operating a taxi business.
The couple faced numerous complaints from the public, customers, police officers and other taxi drivers, ranging from minor infractions to more serious allegations.
Despite previous fines, warnings and prosecutions, the committee determined that the Millers had consistently disregarded rules and regulations, demonstrating a "blatant disregard" for the law and the safety of the public.
A spokesperson for Teignbridge Council emphasised that all complaints to the licensing authority are taken seriously and that enforcement action is taken when necessary.
The decision to revoke the licences was upheld at an appeal hearing, where the committee heard evidence of complaints dating back to 2020.
The licensing authority's report highlighted the couple's "repeated disregard for the rules" and expressed concern over the numerous allegations of aggressive and abusive behaviour.
The report concluded that the Millers' actions fell "well below that expected of someone responsible for upholding the safety of the general public."
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